Roadside & Emergency Assistance

24/7 Emergency Roadside Assistance

When a truck or trailer breaks down, the first step is a clear conversation about where you are and what happened. Fellows takes calls around the clock to discuss mobile options and next steps.

  • AvailabilityCalls and messages 24/7
  • WhereRoadside, yard or jobsite
  • CategoryRoadside & Emergency Assistance
  • On-site repairWhere feasible and safe
Overview

About 24/7 emergency roadside assistance.

When a truck or trailer breaks down, the first step is a clear conversation about where you are and what happened. Fellows takes calls around the clock to discuss mobile options and next steps.

A mobile mechanic can look at the unit where it stands, whether that is the roadside, a yard or a jobsite. That can avoid a tow and shorten downtime when the fault is suited to on-site work.

Part of Roadside & Emergency Assistance.

Tractor-trailer moving fast at dusk
Symptoms

When you might need it.

Any of these is a good reason to call and describe what the unit is doing.

01

Sudden breakdown on the road

02

Truck stranded at a customer site

03

Trailer problem mid-trip

04

Any fault that stops the unit

Blue Freightliner tractor at a roadside stop
The work

What the service involves.

  1. Taking your location and fault details

  2. Discussing feasibility and dispatch

  3. Sending a mobile mechanic where serviceable

  4. On-site diagnosis and repair where possible

Know before you call

Causes and good habits.

These are possibilities, not a diagnosis. The only way to know is to test the unit.

Possible causes

  • Mechanical or electrical failure on the road
  • Air or brake problems
  • Starting and charging faults

Practical tips

  • Know your exact location before you call
  • Keep warning devices and a charged phone in the cab
Limits and safety

What to expect.

Arrival time and repair outcome depend on location, availability, fault type, parts and safety. We don't guarantee a time or that every repair can be done on site.

On-site repair depends on the fault, parts, vehicle condition, safety and service feasibility.

(437) 601-8551

Before you call

  • Exact location, and direction of travel on a highway
  • Truck or trailer type, make and year if known
  • What happened and what warnings you see
  • Whether the unit is somewhere safe
  • A number we can call back
How it works

From the first call to the fix.

Call or message

Tell us where the unit is.

Describe the fault

Symptoms, lights, noises, leaks.

Agree the plan

Feasibility and dispatch, discussed honestly.

Diagnose and repair

On site where it is possible and safe.

FAQ

Frequently asked questions.

Is roadside assistance really available 24/7?

Yes, you can call or message at any hour. Availability of a mechanic at a given location depends on circumstances.

How do I request this service?

Call (437) 601-8551 or message us on WhatsApp with your location and the issue. For non-urgent work, use the contact form.

Can every repair be done on site?

No. It depends on the fault, parts, vehicle condition, safety and feasibility.

24/7 roadside assistance

Stranded on the Road? Let's Talk.

Tell us where your truck or trailer is located and what happened. Contact Fellows to discuss mobile repair options and next steps.

(437) 601-8551

Have ready: exact location, truck or trailer type, what happened or what warnings you see, whether the unit is somewhere safe, and a callback number. Timing, dispatch and on-site repair depend on location, availability, the fault, parts and safety.

Call 24/7WhatsApp